Information We Collect
PEN Education considers the privacy and security of users of our website to be of paramount importance. We have developed this privacy policy to communicate our commitment that we will keep the information we obtain private and secure. PEN Education is the sole owner of this information collected on this site. We will not sell, share, or rent this information to others in any manner other than that which is disclosed in this policy.
PEN Education will take all reasonable measures to ensure personal information in its possession or control is protected against loss, unauthorized access, use modification or disclosure. We will ensure the staff dealing with personal information are made aware of, and undertake in writing to observe, the Australian Privacy Principles.
Collecting and Using your Personal Information
You can browse our websites without providing any personal information. However, use of some of our enhanced functionality will require additional information in order to process your request. The main way PEN Education collects personal information is through forms provided on our web pages, examples include:
- Providing your name, email, and contact details to receive course or center information, product information, entering into a contest, purchasing products from our online store or make an enquiry to an education institution.
- Providing your name, email address, and preferences to create an account to receive email newsletters and save your preferences.
- Providing your name, contact details and certain other information in order for us to assist with an application to an education institution.
If you give us permission, we may use the information to make you aware of additional products or services that may be of interest or to contact you regarding changes to the websites.
We may also ask you for other information, such as information on your interests and your likes and dislikes with regards to the site in our endeavour to deliver high-quality service that addresses your needs.
PEN Education will not disclose a user’s personal information to any unrelated third party, with the exception of helping us pursue a business relationship initiated by the user when they provided their personal information.
The personal information is collected with the user’s consent via the submit button on each form used to provide information to PEN Education.
If personal information changes, it may be corrected by sending an email message to help@peneducation.com.au and putting the name of the web site and “info change” (e.g. Studies in Australia website info change) in the subject line of the message.
Communication
PEN Education sends out informational communications relying on personal information it has collected. Users have the option of indicating their desire to not receive this type of communication by emailing us at rockdale@peneducation.com
Non - Personal Information
Current technology allows tracking of other information originating from an internet service provider (ISP), or another originating network component. This information includes the user’s IP address and domain information.
PEN Education uses a specialised reporting program to record this data when a user visits our sites. This information is only used to provide aggregate statistical information to help us keep the site functional and responsive, and to determine overall visitor usage patterns. The information is not used to try and identify specific individuals.
Cookies and related technologies
The Studies in Australia website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes, including to operate and personalise the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites. You can opt-out of receiving targeted ads by visiting www.networkadvertising.org/choices.
Storing Data
The personal information you provide is stored in a secure hosting environment based in Australia. We employ a range of technology and procedures to ensure that this data is secure, including encryption, anti-virus and anti-malware software, intrusion detection, company-wide data usage policies, and mandatory security and privacy staff training.
Third party privacy practices Sharing your data with partners
We work with range of education centers and other related service to advertise courses and/or clasess on our platforms. We have agreements and procedures in place to ensure your personal data is protected through the service you receive from us.
Your personal data will only be shared with partners you have chosen to engage with via our websites. For example, when you make an enquiry or a request to an institution, your details relating to that enquiry will be provided to the institution so that they may answer your enquiry directly.
Please note, although we require partners who use our services, such as education institutions to recruit students, to agree to use the information made available solely for recruitment-related purposes, we do not control their use of any information that they have access to as part of receiving our services.