
Privacy Policy




Welcome to Peneducation
PEN Education considers the privacy and security of users of our website to be of paramount importance. We have developed this privacy policy to communicate our commitment that we will keep the information we obtain private and secure. PEN Education is the sole owner of this information collected on this site. We will not sell, share, or rent this information to others in any manner other than that which is disclosed in this policy.
PEN Education will take all reasonable measures to ensure personal information in its possession or control is protected against loss, unauthorized access, use modification or disclosure. We will ensure the staff dealing with personal information are made aware of, and undertake in writing to observe, the Australian Privacy Principles.
Collecting and Using your Personal Information
You can browse our websites without providing any personal information. However, use of some of our enhanced functionality will require additional information in order to process your request. The main way PEN Education collects personal information is through forms provided on our web pages, examples include:
- Providing your name, email, and contact details to receive course or center information, product information, entering into a contest, purchasing products from our online store or make an enquiry to an education institution.
- Providing your name, email address, and preferences to create an account to receive email newsletters and save your preferences.
- Providing your name, contact details and certain other information in order for us to assist with an application to an education institution.
If you give us permission, we may use the information to make you aware of additional products or services that may be of interest or to contact you regarding changes to the websites.
We may also ask you for other information, such as information on your interests and your likes and dislikes with regards to the site in our endeavour to deliver high-quality service that addresses your needs.
PEN Education will not disclose a user's personal information to any unrelated third party, with the exception of helping us pursue a business relationship initiated by the user when they provided their personal information.
The personal information is collected with the user’s consent via the submit button on each form used to provide information to PEN Education.
If personal information changes, it may be corrected by sending an email message to help@peneducation.com.au and putting the name of the web site and "info change" (e.g. Studies in Australia website info change) in the subject line of the message.
Communication
PEN Education sends out informational communications relying on personal information it has collected. Users have the option of indicating their desire to not receive this type of communication by emailing us at help@peneducation.com
Non-Personal Information
Current technology allows tracking of other information originating from an internet service provider (ISP), or another originating network component. This information includes the user’s IP address and domain information.
PEN Education uses a specialised reporting program to record this data when a user visits our sites. This information is only used to provide aggregate statistical information to help us keep the site functional and responsive, and to determine overall visitor usage patterns. The information is not used to try and identify specific individuals.
Cookies and related technologies
The Studies in Australia website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes, including to operate and personalise the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites. You can opt-out of receiving targeted ads by visiting www.networkadvertising.org/choices.
Storing your data
The personal information you provide is stored in a secure hosting environment based in Australia. We employ a range of technology and procedures to ensure that this data is secure, including encryption, anti-virus and anti-malware software, intrusion detection, company-wide data usage policies, and mandatory security and privacy staff training.
Third party privacy practices
Sharing your data with partners
We work with range of education centers and other related service to advertise courses and/or clasess on our platforms. We have agreements and procedures in place to ensure your personal data is protected through the service you receive from us.
Your personal data will only be shared with partners you have chosen to engage with via our websites. For example, when you make an enquiry or a request to an institution, your details relating to that enquiry will be provided to the institution so that they may answer your enquiry directly.
Please note, although we require partners who use our services, such as education institutions to recruit students, to agree to use the information made available solely for recruitment-related purposes, we do not control their use of any information that they have access to as part of receiving our services.
Links to other websites
This privacy policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties to which the Studies in Australia website links. The inclusion of a link on the website does not imply endorsement of the linked site or service by us or by PEN Education. Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations or any other software application developer or provider, social media platform, operating system or wireless service provider, or device manufacturer, including any personal information you disclose to other organizations through or in connection with the Studies in Australia website or our social media pages.
Your Rights
You have the following rights:
- The right to be informed why and how we collect your personal information, how we will use this information, who we share it with, what are the security measures we take to protect this information and what are you are your individual rights. We will publish this information in this privacy policy.
- The right to ask what personal data that we hold about you at any time.
- The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge.
- The right to opt out of any marketing communications that we may send you.
- The right to be forgotten at any point. At your request, we will remove all the data we have for you which we are not required legally to retain.
If you wish to exercise any of the above rights, please contact us using the contact details set out below.
Children and minors
The site is intended for use by users aged 05 years and over. Users under this age are not allowed to create an account on the website.
Complaints
If you wish to make a complaint about a breach of privacy, please provide our privacy officer with full details of your complaint and any supporting documentation by email to help@peneducation.com.au.
Contact Us
If users have any questions about this privacy policy, or other parts of this web site, we can be reached via email at help@peneducation.com.au. Any changes to our privacy policy will be posted at this location.
What Our Client Say About Us

Pen education has been such a great help to my daughter. She is extremely confident At school now, especially since she is in first year of high school; There is nothing she cannot tackle at school.Holly works independently throughout her classes because of Pen education.Thank you so much for this opportunity for Holly now being at the top of all her classes; Holly also enjoys going there, the teachers are fantastic, and she can’t wait to go the following class; really I can’t get her out of there; she has made such great friendships that she doesn’t want me to pick her up at the end of the day; Thank you again Pen Education For all your support over the past few years,And over the next few years as well;


Hi my name is Tanvi Patel and I study in Pen Education. I love tuition. It’s a place where I am excited to come to everyday.


I’ve been at PEN education for a whole year and it’s been great! We learn a year ahead and that always makes me top my classes! I’m so grateful and appreciative to be in such a supportive learning environment.


"The Selective course took me from being clueless on the Selective Test to being confident on test day. The Mock Exam tests, textbooks and workbooks created a very comprehensive Selective course that improved my score. Thanks Pen Education!"


"I recommend Pen Education to anyone who wants to ace the HSC. After taking the classes, all my writing, English, math, Chemistry have already improved amazingly each. The teaching, vocabulary and homework were great!"?


"Pen Education Mock Exam Class is amazing! After just one lesson, I immediately saw my results! Every time I took Selective Mock Exam Practice test, my English, Maths and GA scores went up. I’m so grateful for Pen Education!"


Pen education was a friendly and fun environment for students to come and study together sharing knowledge and skills to help themselves achieve best quality results in all academic areas. I was able to enter a selective school and still utilise skills I had learnt at PEN Education. The best experiences for me were that study was made fun by teacher and all the new friends I made.

I am very grateful for your guidance and assistance with my son’s studying routine since last year. You had a busy schedule, and I really appreciate your taking the time to give individual attention to the kids attending your study group. Throughout year, you have provided my son with detailed instructions, proper supervision, constructive feedbacks, and warm encouragements. It was not just the academic skills but the lesson to be disciplined, focused and working hard that he has learnt by attending your classes is invaluable. He is more confident and focused and I am sure would find it less daunting to settle in high school with all the tools that you and your team have managed to provide him. Thank you for empowering him with the writing skills that he has started to develop which was a sore point a year earlier. It is good to see that he is enjoying doing that and study is no longer a struggle for him. Thank you again and wish you and your team every success.


During my time at PEN Education from year 3 until year 7 there were so many skills taught me by not only the variety of friendly teachers but also the students around me who came from all different backgrounds. Pen Education helped me become aware of the academic opportunities available for me and provided me with all the skills to achieve my best.

I want to say thank you. Since my daughter Alina joined Pen education tutor class, she became interested in studying. Because she said she got enough attention from you and the tutors teachers. This caring encourages her to study more harder. I really appreciate what you do for Alina and all the students at Pen education.

Here is my recommendation piece for the Pen Education: I have been a tutor at Pen Education for a little over a month, and I feel its teaching environment is a great medium for learning and development. The classrooms provide an excellent combination of creative expression and formality, with musical instruments for students to play in addition to their desk and chairs. In particular, I find the use of their interactive projector board technology very helpful when teaching, because it allows me to do more personalised presentations of learning materials. The students at Pen Education are consistently enthusiastic and receptive during lessons, and I deeply enjoy every day that I spend with them.


My name is Maliha Hossain and I am a student at PEN education. I am in year 4. I started PEN when I was in year 3, because of PEN I did really well at my Naplan and I am feeling very confident about this years OC. I thank my centre manager because he is very caring and encouraging. He always encouraged us to study. I feel really happy to be one of his students. Thank you


Pen education has been such a great help to my daughter. She is extremely confident At school now, especially since she is in first year of high school; There is nothing she cannot tackle at school.Holly works independently throughout her classes because of Pen education.Thank you so much for this opportunity for Holly now being at the top of all her classes; Holly also enjoys going there, the teachers are fantastic, and she can’t wait to go the following class; really I can’t get her out of there; she has made such great friendships that she doesn’t want me to pick her up at the end of the day; Thank you again Pen Education For all your support over the past few years,And over the next few years as well;


Hi my name is Tanvi Patel and I study in Pen Education. I love tuition. It’s a place where I am excited to come to everyday.


I’ve been at PEN education for a whole year and it’s been great! We learn a year ahead and that always makes me top my classes! I’m so grateful and appreciative to be in such a supportive learning environment.


"The Selective course took me from being clueless on the Selective Test to being confident on test day. The Mock Exam tests, textbooks and workbooks created a very comprehensive Selective course that improved my score. Thanks Pen Education!"


"I recommend Pen Education to anyone who wants to ace the HSC. After taking the classes, all my writing, English, math, Chemistry have already improved amazingly each. The teaching, vocabulary and homework were great!"?


"Pen Education Mock Exam Class is amazing! After just one lesson, I immediately saw my results! Every time I took Selective Mock Exam Practice test, my English, Maths and GA scores went up. I’m so grateful for Pen Education!"


Pen education was a friendly and fun environment for students to come and study together sharing knowledge and skills to help themselves achieve best quality results in all academic areas. I was able to enter a selective school and still utilise skills I had learnt at PEN Education. The best experiences for me were that study was made fun by teacher and all the new friends I made.

I am very grateful for your guidance and assistance with my son’s studying routine since last year. You had a busy schedule, and I really appreciate your taking the time to give individual attention to the kids attending your study group. Throughout year, you have provided my son with detailed instructions, proper supervision, constructive feedbacks, and warm encouragements. It was not just the academic skills but the lesson to be disciplined, focused and working hard that he has learnt by attending your classes is invaluable. He is more confident and focused and I am sure would find it less daunting to settle in high school with all the tools that you and your team have managed to provide him. Thank you for empowering him with the writing skills that he has started to develop which was a sore point a year earlier. It is good to see that he is enjoying doing that and study is no longer a struggle for him. Thank you again and wish you and your team every success.


During my time at PEN Education from year 3 until year 7 there were so many skills taught me by not only the variety of friendly teachers but also the students around me who came from all different backgrounds. Pen Education helped me become aware of the academic opportunities available for me and provided me with all the skills to achieve my best.

I want to say thank you. Since my daughter Alina joined Pen education tutor class, she became interested in studying. Because she said she got enough attention from you and the tutors teachers. This caring encourages her to study more harder. I really appreciate what you do for Alina and all the students at Pen education.

Here is my recommendation piece for the Pen Education: I have been a tutor at Pen Education for a little over a month, and I feel its teaching environment is a great medium for learning and development. The classrooms provide an excellent combination of creative expression and formality, with musical instruments for students to play in addition to their desk and chairs. In particular, I find the use of their interactive projector board technology very helpful when teaching, because it allows me to do more personalised presentations of learning materials. The students at Pen Education are consistently enthusiastic and receptive during lessons, and I deeply enjoy every day that I spend with them.


My name is Maliha Hossain and I am a student at PEN education. I am in year 4. I started PEN when I was in year 3, because of PEN I did really well at my Naplan and I am feeling very confident about this years OC. I thank my centre manager because he is very caring and encouraging. He always encouraged us to study. I feel really happy to be one of his students. Thank you
